Though every year’s CMAA World Conference is special in its own way, the 90th one in Orlando certainly didn’t disappoint! A lot of general managers spoke this year, lending many of these talks an operations-centric viewpoint that was invaluable for managers in attendance.
As I’ve mentioned in my past columns, it’s vital to share the knowledge we learned – with those that attended Conference and even those that missed out. After all, even if you attended Conference, there are only so many places you can be at once – and there were numerous education sessions to choose from. I attended sixteen education sessions during conference – not counting the sessions my fellow Chambers teammates attended!
Here are the key takeaways that I walked away with this year. Bear in mind that this is by no means comprehensive list of themes and subjects. This is simply what I and other members of the Chambers team observed as we made our way through this exciting week! Read the rest of this entry »